From OXID eShop 4.4.0 on, help texts are defined in CMS. If you want to create new help pages for some shop view e.g. “details” you have to
- Go to “Admin => Customer Info => CMS Pages”;
- Press on “Create New Content”;
- Write title, make it active, choose any preferred folder (e.g. “Customer Information”);
- Set “Snippet” type;
- Write ident which shows relation to view, always beginning with “oxhelp”. For instance, ident for details page is “oxhelpdetails”
- Cleanup “tmp” folder.