Security Bulletin 2018-002

The following vulnerability has been identified:


An attacker would be able to take over access of a user account by entering an e-mail address similar to an already existing e-mail address in the database when using the password reset function.


  • until now, no 0-day exploit is known
  • resolved, patch releases as well a workaround available


By entering a specially crafted e-mail address, an attacker is able to receive a message with the link to change the password to his own inbox and this way might take over access of a user account. This is only possible if an attacker correctly guesses or knows the e-mail address of any shop user and has registered a similar domain name like the one of the user e-mail. Additionally, it is not possible to reproduce in browsers that use punycode.

Affected products, releases and platforms


  • OXID eShop Enterprise Edition (“EE”)
  • OXID eShop Professional Edition (“PE”)
  • OXID eShop Community Edition (“CE”)


  • All OXID eShop versions (EE) up to 5.3.7
  • All OXID eShop versions (PE and CE) up to 4.10.7
  • All OXID eShop 6 versions up to 6.0.2


  • Named above releases are affected on all platforms


The issue has already been resolved in the following releases:

  • OXID eShop Enterprise Edition v6.1.0
  • OXID eShop Professional Edition v6.1.0
  • OXID eShop Community Edition v6.1.0
  • OXID eShop Enterprise Edition v6.0.3
  • OXID eShop Professional Edition v6.0.3
  • OXID eShop Community Edition v6.0.3
  • OXID eShop Enterprise Edition v5.3.8
  • OXID eShop Professional Edition v4.10.8
  • OXID eShop Community Edition v4.10.8

Bug tracker entry (will remain in “private” state until the security bulletin is published):


For OXID eShop 5.3 (EE) & 4.10 (CE, PE):

  • Please find the method sendForgotPwdEmail() around line 719 in core/oxemail.php
    Replace all the content of the method with this code:

  • Add a new private method _getUserIdByUserName() at the end of the oxemail.php file

For OXID eShop 6.0.x (CE, PE, EE):

  • Go to the Core/Email.php file and move use oxSystemComponentException; below use Exceptionaround line 9
  • Find the method sendForgotPwdEmail() around line 730. Replace all the content of the method with this code:

  • Add a new private method getUserIdByUserName() at the end of the Email.php file


Many thanks to Hongkun Zeng from Zhejiang University & for this report.

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